Famed South Shields ice cream parlour Minchella & Co has issued a recall notice for some of it’s “take home” ice cream tubs, after a “gouge” was discovered in machinery.
The popular and award-winning family firm has reassured customers that the issue is unlikely to cause illness – but that the precautionary measure is being taken to ensure this. The recall notice applies to two batches of vanilla ice cream and two batches of raspberry ripple.
In the message, posted on the Minchella & Co website and social media channels, the management wrote: “During a routine deep clean of machinery, a small gouge was discovered on the side wall of the machinery used in the ice cream making process. The majority of products that may be affected were not released to public and only a small number of unites [sic] were sold.
“We would like to ask our customers to check if they have any of the ‘Take Home’ ice creams listed below, batch code is located on reverse of tub. Any other flavour or batch code of the below flavour is considered satisfactory and will not need to be returned.”
The relevant batch codes are 221225 and 241225 for both flavours. The statement continued: “If you have a product listed above, then please return it to Minchella & Co Ocean Road, or Minchella & Co Sea Road.
“We apologise for any inconvenience caused and we hope that you can appreciate the corrective steps that we have taken to rectify this issue. If you have any questions, please contact info@minchella.co.uk.”
In answer to questions about what the issue could have caused, the management replied on Facebook to customers and suggested that small particles from the machinery may have found their way into the ice cream. They added: “It is likely that nothing will happen. The particles from machinery would have been ground down to be so small that they should pass through digestive system.
“We just want to take this precautionary measure and would feel best if anything still out there was returned. If you do start to feel unwell, then we would advise that you seek professional medical assistance.”
Minchella & Co is a much-loved family firm that’s been part of the furniture in South Shields and the surrounding area for decades.. It has ice cream parlours on Ocean Road and at the Elevated Walkway and Amphitheatre.
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