People are once again being asked to rate their local GP practices as part of the national GP Patient Survey. Each year, the views of millions of patients across the UK are gathered to provide insight into how well they are performing in the eyes of the public.
Results are then published so people can see which surgeries are performing best and worst according to those who use them. Patients are asked to give an overall judgement about whether their practice is good or poor.
This can be based on a number of factors including quality of care, their opinion of their GP and how easy it is to get an appointment. There are a number of surgeries in the West Midlands which will be hoping their score improves from the 2024 Patient Survey.
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This revealed the sites where the lowest proportion of patients believed they were good. Only around a third of patients said the worst-ranked practices were good.
The Black Country Family Practice in Tipton got support from only 30% of patients. This made it the worst GP surgery in the eyes of patients last year. Hill Top Medical Centre in West Bromwich; Saltley and Fernbank Medical Practice; and Springfield Medical Practice also got poor scores.
20 worst GP surgeries in the West Midlands, according to patients in 2024
- Black Country Family Practice: 30% per cent rated as good
- Hill Top Medical Centre: 33%
- Saltley and Fernbank Medical Practice: 33%
- Springfield Medical Practice: 33%
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Aubrey Road Medical Centre: 34%
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Regis Medical Centre: 36%
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Jubilee Health Centre: 39%
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St Paul’s Medical Practice: 40%
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Great Bridge Health Centre: 40%
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Clifton Lane Medical Centre: 40%
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Hawthorns Medical Centre: 41%
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Scott Arms Medical Centre: 41%
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Great Bridge Partnership For Health: 43%
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Oakwood Surgery: 44%
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Laurie Pike Health Centre: 45%
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Victoria Road Medical Centre: 46%
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Norvic Family Practice: 48%
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Great Barr Practice: 48%
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Soho Road Primary Care Centre: 48%
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Acocks Green Medical Centre: 48%
All eyes now will be on whether these surgeries can improve their scores compared to last year, and whether some others may join the list of the worst rated. Every year the NHS surveys patients across the country about the care they receive from their GP surgery.
As well as the overall verdict, people are asked to give their opinions on their practice on a range of different topics, from how easy it is to contact the surgery and how much they trust their GP.